Strategic Partners

IP Dynamics produces applications for the Voxtron Communication Center and has a high level of expertise in setting up highly redundant and distributed server architectures.

The Voxtron group of companies has been well known in the international telecommunications industry as a producer of professional software systems for customer interaction since 1994. As a long-standing producer of customer interaction systems, Voxtron has extensive experience of communication processes and considerable technological expertise. Voxtron uses this knowledge to develop customer interaction systems. The Voxtron Communication Center enables customer interaction via all media (telephone, e-mail, chat, fax, letter) to be controlled centrally.
The Voxtron Communication Center can be integrated into any standard telephony platform and can be used to create a central, multi-site system (multi-vendor/multi-site capability).

IP Dynamics has extensive experience with Avaya's hardware and software portfolio. As well as setting up and integrating new Avaya systems, IP Dynamics creates software solutions for Avaya products and is a partner in Avaya's "Dev Connect" programme.

Avaya is a leading manufacturer of communication systems for businesses of all sizes and  operates around the world. Its product portfolio includes numerous products relating to unified communications, contact centres and data networks. Avaya's solutions enable clients to boost the efficiency of their workflows, improve the way in which staff, customers and partners work together, optimise customer service, and thereby enhance the competitiveness of the company in question.
Avaya provides individual, industry-specific solutions for businesses from the following fields: manufacturing, financial services, healthcare, hotels and the public sector.

IP Dynamics ist happy to enlarge its portfolio with the german manufacturer innovaphone. With pure IP systems innovaphone fits very well to IP Dynamics.

innovaphone develops pure IP telephone systems under the name of “innovaphone PBX“, uniting security and high availability with the flexibility and scalability of IP. The innovaphone PBX hardware comprises gateways and a series of IP telephones which are developed entirely in Germany and manufactured to a large extent in Europe. The entire product range is based on the unified hardware and software platform which is the core of the innovaphone product philosophy. The number of activated licenses can be determined as required which renders the solution suitable for companies of any size. The innovaphone IP telephone systems are available exclusively through authorised distributors and resellers.
innovaphone AG has been playing a decisive role in the development of IP telephony ever since the company was founded in 1997. The technology company with approximately 60 employees is financed entirely with private funds. Head office is located in Sindelfingen, South Germany. Further company locations: Hanover, Hagen and Berlin, with offices in Austria (Vienna) and Italy (Verona).

IP Dynamics is a Microsoft Silver Partner and software development specialist. This double qualification allows IP Dynamics to provide its customers with a unique integration solution: IP Dynamics V:Link. The IP Dynamics CTI  server is already used by many of our renowned customers. It now also provides the V:Link module, which connects existing telephone systems to Microsoft Lync.

Microsoft is the leading manufacturer of standard software, services and solutions worldwide, helping people and enterprises of all sizes and from all branches to realise their full potential. Security and reliability, innovation and integration, transparency and interoperability are central issues for the development of Microsoft products. Microsoft Germany is the third largest foreign subsidiary of the Microsoft Corporation. It is responsible for marketing and sales of Microsoft products in Germany and, to this end, collaborates with around 30,000 local partner  companies. Microsoft Germany GmbH has six branch offices across the country as well as the main office in Unterschleissheim near Munich. In addition, the first European Microsoft Innovation Center (EMIC) was opened in May 2003 in Aachen.

The versatility, flexibility and stability of ek-soft products make them IP Dynamics' preferred corporate CTI solution.

Since 1996, ek-soft has been developing software and tools for telecommunications, as well as database applications and integration solutions for incorporating its own software into existing IT landscapes.
The company has set itself the task of producing software which is user-friendly and caters  for everyday practical requirements. Its sturdy, robust software boasts easy installation and administration. ek-soft offers software with high-performance interfaces such as COM and DDE for MS Exchange®, MS Outlook®, MS Office®, Lotus Notes®, DATEV-ZMSD/IDVS-KIS, help desk and CRM systems.  

For IP Dynamics NovaLink is a suitable addition. They create special solutions like IPD and therefore it´s a very good endorsement.

The company NovaLink develops software solutions (Swiss made) since 1996 for covering the various requirements to modern telecommunications. These in-house developed applications are worldwide installed in different branches like banking, industry, public sector, hotel and health care.

Portfolio
NovaAlert: Alerting, monitoring and notification
NovaMail: Branch office voicemail, IVR and call center
NovaConf: Audio conferencing
NovaTax: Call data management
NovaBox: Hardware platform for all NovaLink solutions