Reference - Eckes-Granini Deutschland GmbH 

Impressive technology, solution-orientated implementation:   
the new telecoms system for Eckes-Granini Group GmbH and the three company sites  
operated by Eckes-Granini Deutschland GmbH

Eckes-Granini is headquartered in Nieder-Olm and has plants in Bröl and Bad Fallingbostel. In 2009, the company  decided to replace its outdated telecoms system with up-to-date technology. A tender issued to all major telecoms manufacturers quickly revealed that Avaya provided the features that Eckes-Granini wanted. These included connecting the telecoms system to a paging system, integrating the plants in Bröl and Bad Fallingbostel into the  
telecoms control centre in Nieder-Olm, and state-of-the-art services such as a call journal, extended redial options, caller identification, etc.

"IP Dynamics - the recommended Avaya sales partner - understood the challenge from the very first moment and proved extremely flexible time and time again during the planning and implementation stages," summarises Andreas Köster, Head of IT at Eckes-Granini. For instance, solutions were tested on site and underwent test runs at the Bröl and Bad Fallingbostel sites before they were released to go live. When it came to installation, IP Dynamics also patiently worked around the delays caused by moving the headquarters to a new build.

"Right from the start, you could tell that Avaya wanted to be awarded this contract with IP Dynamics. And the dedicated impression they gave us was not misleading. Choosing IP Dynamics as our telecoms partner was the right decision and we are already working on a solution to enable calls in the central queue to be accessed on an individual basis." Andreas Köster, Head of IT, Eckes-Granini.

About Eckes-Granini:

Eckes-Granini is a leading producer of fruit-based drinks at an international level. The family- owned company employs some 1,400 people at 14 European national subsidiaries, and posts sales of approx. 1,007 million litres with sales of some € 827 million (figures from 2009). Eckes-Granini Deutschland GmbH is part of the Eckes Group. In 1857  Peter Eckes founded a company to produce and sell spirits in Nieder-Olm. Today, the company is Germany's  leader for fruit-based drinks. With its attractive  brands,’ hohes C’, ‘granini’ and ‘FruchtTiger’, it is also the largest supplier of branded juices in Germany. The company employs approximately 600 people at its head office in Nieder-Olm and at itsproduction plants in Bröl and Bad Fallingbostel. Sales totalled €316 million in Germany in 2009.
Source: http://www.eckesgranini.de/de/unternehmen/unternehmen.html