Quality

IP Dynamics can offer you outstanding expertise in planning and conducting intelligent load tests. This know-how has already been put to the test by countless complex projects. We will test your contact centre, including applications such as voice recording and voice  portals, in peak load conditions. This allows various use cases to be simulated before the contact centre goes live. Errors and predetermined breaking points which lead to faults during operations can  be eliminated. Such expertise is essential, especially for large, complex contact centre infrastructures in business-critical environments.

IP Dynamics offers load testing for

  • Conventional telephony infrastructures.
  • Voice over IP (VoIP) systems.
  • Contact centre platforms including applications such as voice portals and voice recording.

Measurements and assessments of voice quality (PESQ) round off our testing options.

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