The new voice portal reduces the workload for Signal Iduna employees, lowers internal forwarding rates and shortens waiting times for callers.Learn more
KALO communicates with a modern PBX system from innovaphone with Voxtron connection. Especially the UC client created a wow effect.Learn more
Microsoft Teams is the software of the moment. In the Covid crisis, the communication and collaboration platform makes it easier for many employees to work together wherever they are.
We explain what challenges need to be considered when setting up the service.Learn more
We analyze existing communication processes and optimize internal and external communication in your company.
We are there for our customers: from planning to operation. In software and hardware issues. Whether for Unified Communications, Collaboration, Contact Center or CRM. 24/7.
If required, we develop customized communication solutions that specifically fit the requirements of your company — no matter which manufacturer you use.
We seek out targeted corporate partnerships, in order to find the ideal solution for each individual requirement. We are a certified Microsoft Gold Partner, for example, and that makes us your ideal partner for introducing or migrating fully equipped workstation solutions such as Microsoft Teams, Skype for Business or Exchange. All our products are available on premises, in the cloud or as a hybrid solution. We focus on using Microsoft Azure technology and Microsoft 365.
By the way, you don’t become a Microsoft Gold Partner on the fly: this level of certification comes with many exacting requirements, not least staff training which is both intensive and ongoing. The result is that IP Dynamics now counts more than 20 top-qualified Microsoft experts among its staff.
Our other partnerships make us equally proud: For example, with Enghouse Interactive, which offers the Voxtron Communication Center, one of the most established software systems for customer interaction. Or novomind, a developer of intelligent commerce and customer service software solutions that is a technology leader in Europe.
In many Contact Center projects we get to prove our expertise in media routing und business process management within multichannel Contact Centers. It’s not just your service and IT departments who benefit from our tailored solutions. Ultimately the customer gets to enjoy a swift and personal response to his or her issue.
But that’s just an excerpt of
our many top partners. In every area ofour portfolio we rely on selected partnerships: innovaphone, ferrari electronic, Lenovo, Five9, aiaibot and many more.
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