On May 24, 2016, IP Dynamics opened the doors of its new premises in Hamburg for Innovation Day. Together with Microsoft, Genesys and GMS, the hosts inspired participants with exciting presentations.
The program was packed with interesting talks and kicked off with one of the highlights – the 84″ Surface Hub that participants could try out for themselves.
Next, Microsoft presented the new Skype for Business features: Cloud PBX, PSTN conferencing and PSTN calling. Considering all the information participants had to process, the breaks provided a welcome opportunity to delve deeper into the topics and engage in technical discussions.
Skype for Business was the clear focus in the subsequent presentations dealing with Skype for Business Online in the Citrix Workspace and Skype for Business Contact Center integration with SAP CRM. The comprehensive live demonstrations gave participants a handle on the systems and an overview of the myriad possibilities offered by the programs.
Genesys provided an introduction to the contact center of the future, highlighting web-channel integration in the customer journey.
Innovation Day was rounded out with IP Dynamics’ latest product: IPD NOW. With IPD Networked Office Workplace, clients have the opportunity to customize their IT workspace and operate at the same technological level as the major Players.
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