Our cloud solutions

Blue sky think­ing

All our solu­tions – from VoIP to Col­lab­o­ra­tion to Con­tact Cen­ter – are not only avail­able on premises, but also from the cloud or, if required, as a hybrid solu­tion. Com­pletely dynamic and adapted to the needs of your com­pany. Across the net­work, con­nec­tions are set up to exter­nal servers over which var­i­ous appli­ca­tions are in turn rolled out. Appli­ca­tions such as Microsoft 365 E5 Online Ser­vices with cloud PBX, PSTN con­fer­enc­ing, Exchange Online, Share­Point, Microsoft Dynam­ics CRM Cloud and also a cloud Con­tact Cen­ter. With us you get essen­tially „everything-​as-​a-​service“: software-​as-​a-​service, platform-​as-​a-​service, infrastructure-​as-​a-​service and even database-​as-​a-​dervice. The great ben­e­fit is that instead of pur­chas­ing var­i­ous hard­ware and IT ser­vices, you avail of them as cloud com­put­ing soft­ware. In other words, you rent them, and in doing so you swap expen­sive up-​front invest­ment for vari­able usage costs. What‘s more, you can out­source your com­put­ing load from your per­sonal hard drive to the shared cloud ser­vice.

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Our spe­cial for start-​ups and small busi­nesses: IPD NOW.

We have devel­oped IPD NOW as a cloud solu­tion espe­cially suited to start-​ups and small busi­nesses. Due to its mod­u­lar design, it rep­re­sents excep­tional value for money and deliv­ers all the ben­e­fits which larger busi­nesses enjoy – straight from the cloud: IP-​based tele­phony, Microsoft 365, Microsoft Teams, Skype for Busi­ness and Microsoft Dynam­ics CRM Cloud. Not to men­tion, of course, the most mod­ern of hard­ware and our renowned ser­vice.

Go to IPDnow spe­cial

For the user

UNI­FIED COM­MU­NI­CA­TIONS AND COL­LAB­O­RA­TION are the magic words. In one cor­ner you have the con­ven­tional phone and fax. In the other, the most mod­ern of cloud tech­nolo­gies such as mes­sag­ing, web­con­fer­enc­ing and pres­ence sta­tus, enabling your staff to enjoy the entire spec­trum of com­mu­ni­ca­tions, both inter­nally and exter­nally.

SYN­CHRO­NI­SA­TION ensures the ulti­mate in avail­abil­ity. All your infor­ma­tion, all your con­tacts, your entire con­tact his­tory in fact – always at hand, on all devices. So an audio mes­sage on your smart­phone can also be picked up on your PC … or the other way round.

INTU­ITIVE USER NAV­I­GA­TION can take a lot of the strain out of work. From serv­ing so many users, cloud ser­vice providers typ­i­cally have expert knowl­edge of what func­tions will be used and how, and can opti­mise user inter­faces accord­ingly.

SUP­PORT FOR VAR­I­OUS DEVICES is guar­an­teed by providers of cloud solu­tions, both for con­ven­tional smart­phone and PC oper­at­ing sys­tems as well as for com­monly used browsers. That sup­port extends to the many dif­fer­ent screen types, to browser ver­sions that are ever evolv­ing and to entirely new devices – such as wear­ables, for exam­ple.

AVAIL­ABIL­ITY is ulti­mately a ques­tion of inter­net access. It is this access which pro­vides staff with the flex­i­bil­ity to shape their lives in a way that makes sense to them. For some it means being more pro­duc­tive when trav­el­ling, for oth­ers it means using Home Office to bal­ance work and fam­ily. Prob­lems like trans­port dis­rup­tions, child­min­ders get­ting sick, or traf­fic grid­lock can all be over­come. Staff can sim­ply work where they can be at their most effi­cient. And in many jobs that means well away from the noisy open plan office!

For your IT depart­ment

ACQUI­SI­TION COSTS need no longer be a source of dread. Nor­mally cloud ser­vices are paid for based on usage or on a flat fee, such as monthly per user, for exam­ple. Both can be tweaked to best suit the sit­u­a­tion at hand. Gone are the days of wasted invest­ment in hard­ware which turns out to be either unsuit­able or is scarcely used. The sav­ings can start right at your desk, with a soft­phone and head­set tak­ing the place of the clas­sic office phone.

FREED UP RESOURCES through your cloud provider, who for a monthly fee takes charge of the entire man­age­ment of hard­ware and is always on standby. Most updates take place auto­mat­i­cally with­out the user ever know­ing about them. The whole inter­nal effort of main­tain­ing and oper­at­ing the sys­tem is by and largely dis­pensed with.

CEN­TRAL­I­SA­TION makes for greater effi­ciency. Many large organ­i­sa­tions con­tinue to oper­ate sep­a­rate phone sys­tems in their sub­sidiaries – sys­tems which require lots of time and effort to main­tain and sup­port. Cloud tele­phony, on the other hand, allows even large inter­na­tional com­pa­nies to oper­ate a cen­tralised phone sys­tem in a sim­ple and cost-​effective man­ner.

CON­STANT IMPROVE­MENT instead of com­puter chaos! Installing soft­ware updates sev­eral times a year used to be the norm, as was all the down­time and night­shifts that went with them. In com­plete con­trast, Unified-​Communications-​as-​a-​Service is sub­ject to a con­tin­u­ous improve­ment process based in part on your user data.

For your busi­ness

FASTER PROCESSES right across your busi­ness. Uni­fied Com­mu­ni­ca­tions in the cloud speed up communication-​based processes in an organ­i­sa­tion. No need to wait until the boss is back to get an answer to that ques­tion or to get that doc­u­ment approved. And, with video­con­fer­enc­ing for exam­ple, meet­ings can be arranged even if one col­league hap­pens to be in the US and another in China.

EXPAN­SION made sim­ple. With the cloud behind you, it is so easy to expand your busi­ness foot­print, be it a small sub­sidiary within your own coun­try or a net­work of offices across the globe. And quite often it’s not even nec­es­sary to set up a phys­i­cal office with all the tech­nol­ogy, logis­tics and other over­head that goes with it.

KNOWL­EDGE MAN­AGE­MENT boils down to one thing above all else in today’s world: cloud tech­nol­ogy enabling quicker trans­fer of infor­ma­tion across the organ­i­sa­tion. Address data­bases are help­ing staff to iden­tify the right peo­ple for a par­tic­u­lar prob­lem and to con­tact them directly, while inter­nal social net­works ensure that once a solu­tion is found, the learn­ing
is not lost, but can be retrieved when needed in the future.

LEANER STRUC­TURE and less hier­ar­chy. Watch as the cloud lib­er­ates staff mem­bers, facil­i­tat­ing more self-​organisation and mak­ing it pos­si­ble to work together with other parts of the organ­i­sa­tion at any time. For far-​sighted com­pa­nies that presents an oppor­tu­nity to dis­man­tle super­flu­ous hier­ar­chies and work suc­cess­fully under a leaner struc­ture.

Our hybrid and full-​cloud solu­tions

How much cloud do you want today? You decide!

The deci­sion to opt for cloud com­put­ing soft­ware doesn‘t have to be an „either or“. Our enterprise-​approved hybrid cloud solu­tions allow you to enjoy the best of both worlds, while all the time remain­ing as flex­i­ble as pos­si­ble. An exam­ple of such a solu­tion is Microsoft Azure.

Azure is a con­stantly expand­ing col­lec­tion of inte­grated cloud ser­vices avail­able world­wide for analy­sis, com­put­ing, data­bases, mobile devices, net­works, stor­age and the web. With the Azure cloud solu­tion, data stor­age, secu­rity and recov­ery becomes more effi­cient and more eco­nom­i­cal. Appli­ca­tions run­ning both locally and in the cloud can be cre­ated quickly and eas­ily. And best of all: you only pay for what you use.

Microsoft Azure — explained in under two min­utes.

Like to find out more?

Get in touch with us

Our experts would be delighted to pro­vide you with more infor­ma­tion about cloud com­put­ing soft­ware and are always here to answer your queries.