novomind is developing intelligent technologies and software solutions for commerce and customer service for about 20 years. The exclusive annual novoinsight conference traditionally presents the latest developments, innovations and trends. This year, the focus was on artificial intelligence and messaging, among other topics. Following the slogan “digital|STARS”, more than 500 customers, partners and employees met on November 7, 2019 at CinemaxX Dammtor, Hamburg’s largest movie theater. IP Dynamics, strategic partner of novomind since May 2019, was also present at the event.
More than 30 speakers held exciting lectures and gave insights into the practice. Of course, in addition to the official supporting programme, there was also plenty of small talk and constructive discussions. “novoinsight was a great opportunity for us to talk to our partners, customers and many interested guests about the innovative solutions that we provide in close cooperation with novomind,” said Christian Stölken, Managing Director of IP Dynamics. While novomind’s iAGENT provides a powerful communication platform for all channels, IP Dynamics has a lot of experience in the voice sector. Together, the two Hamburg companies cover all processes and channels that are relevant for a modern Contact Center.
IP Dynamics would like to thank novomind for the successful annual conference, all guests for the inspiring discussions and is already looking forward to novoinsight 2020.