FEB 27 – MRCH 01 Visit us at the CCW 2018


From 27.02.2018 to 01.03.2018 this year’s Call Cen­ter World will take place in Berlin – the inter­na­tional con­gress fair for cus­tomer ser­vice, com­mu­ni­ca­tion and con­tact cen­ters.

Expe­ri­ence with IP Dynam­ics how to offer your cus­tomers a 360 ° ser­vice expe­ri­ence:

  • Con­tact cen­ter inte­grated with Skype for Busi­ness and CRM
  • Con­tact Cen­ter from the cloud
  • The Future of Auto­mated Com­mu­ni­ca­tion: Voice and BPM
  • Meet with experts on auto­mated speech recog­ni­tion and see what human-​robot col­lab­o­ra­tion might look like in the con­tact cen­ter.

When and where to find us: 27.02 to 01.03.2018 Hall 2, Stand E5/​E7

You still need the ticket?
Send us a short email ccw@​ipdynamics.​de and we pro­vide you with free entry.