Events

How to find us at CCW 2019

From 18 to 21 Feb­ru­ary, the 21st Call Cen­ter World (CCW) – the inter­na­tional con­fer­ence and trade show for inno­v­a­tive cus­tomer dia­logue – will take place in Berlin. IP Dynam­ics will have its own booth at the exhi­bi­tion from 19 to 21 Feb­ru­ary. The focus will be on auto­mated com­mu­ni­ca­tion, con­tact cen­ters and live demos. At the IP Dynam­ics booth, inter­ested vis­i­tors will meet experts on the sub­ject of auto­mated speech recog­ni­tion and human-​robot col­lab­o­ra­tion in the con­tact cen­ter. The offer at a glance:

  • AUTO­MATED COM­MU­NI­CA­TION – speech offer­ing and AI
  • CON­TACT CEN­TER – Hybrid and from the Cloud
  • LIVE DEMO – Con­tact Cen­ter with Teams /​Skype and SIP Trunk­ing

Are you still miss­ing a ticket for the exhi­bi­tion? Con­tact us via email at ccw@​ipdynamics.​de and we will be happy to give you free admis­sion.

What? CCW 2019
When? 19 to 21 Feb­ru­ary, 2019, 9 a.m. to 6 p.m.
Where? Estrel Con­gress Cen­ter, Son­nenallee 225, 12057 Berlin; Hall 2, Booth C28/​D23