How to switch to IP telephony

Pro­fes­sional Arti­cle

The days of ISDN and the clas­sic tele­phone sys­tem are num­bered. By the end of 2018, Deutsche Telekom wants to con­vert all cus­tomers to Inter­net tele­phony. Although some providers still allow a grace period until 2022, com­pa­nies should start now with their migra­tion plan­ning, because the future of VoIP is secure.

This allows a smooth tran­si­tion to IP tele­phony

1. Do not upgrade an old tele­phone sys­tem.

Although it is pos­si­ble to oper­ate exist­ing ISDN equip­ment tem­porar­ily via gate­ways and routers at an IP con­nec­tion, how­ever, this is not a future-​proof solu­tion. ISDN sys­tems are dis­con­tin­ued mod­els for which there will be no fur­ther devel­op­ment. Instead of invest­ing in an interim solu­tion that does not offer all the addi­tional fea­tures of the new IP tech­nol­ogy and can not keep up in the long run, it is bet­ter to set to a new pure IP sys­tem. Because the cost of upgrad­ing the old sys­tem is not nec­es­sar­ily cheaper. Instead of buy­ing and oper­at­ing your own tele­phone sys­tem, it is also pos­si­ble to source the tele­phony as a ser­vice from the cloud.

2. Choose soft migra­tion of the new IP sys­tem for smooth busi­ness oper­a­tion.

With the smooth migra­tion of IP tele­phony to the exist­ing sys­tem, both tech­nolo­gies are run­ning in par­al­lel. Only when every­thing is set up and all inter­nal tests were suc­cess­ful, is com­pletely con­verted to VoIP. This avoids the total fail­ure of the tele­phone sys­tem dur­ing ongo­ing busi­ness oper­a­tions.

3. Fast inter­net con­nec­tion.

Make sure that you have a fast Inter­net con­nec­tion that is specif­i­cally geared to IP tele­phony, oth­er­wise the calls will stall or may tear down com­pletely. The best way to dis­cuss this is with the sys­tem installer, who can pre­cisely match the tele­phone sys­tem you need and the band­width you need.

4. Have the periph­eral devices checked.

Are there periph­eral devices such as inter­coms, door­bell or ele­va­tor to be inte­grated into the IP world?

With its high flex­i­bil­ity and scal­a­bil­ity as well as help­ful addi­tional fea­tures, IP tele­phony offers many advan­tages in every­day busi­ness. Talk to us so that you are well pre­pared for the future of VoIP.