Esther Pohl is Senior Sales Manager at IP Dynamics. Last year she celebrated her 10th anniversary and therefore has already experienceda lot. In this interview, she answers exciting questions.
What was your career like so far?
I studied economics at the European Business School in Reutlingen. During a semester abroad, I was already able to complete my first internships in the USA and France. After I successfully completed my studies and received my diploma, I started my career as a trainee for sales and marketing at NCR in Frankfurt. There I was able to gain a lot of experience. Later, I joined IBM in Zurich as a Sales Manager with divisional and management responsibility.
How did you find your way to IP Dynamics?
Through personal contact with one of the managing directors at the time, who asked me if I could imagine working in a young and ambitious company and helping to build it up. After many years in large American IT companies, I found this exciting and a new challenge, as I was convinced that I could contribute to IPD’s success with my many years of experience in sales in international IT companies.
What are your responsibilities at IPD?
My area of responsibility is very diverse and wide-ranging. First and foremost, of course, it’s about acquiring new customers and looking after existing ones. Presentations have to be created and held, contracts have to be negotiated, and strategic planning with customers is also very important. In addition, there are other tasks such as coordinating the customer and internal resources, forecasting, planning the budget, preparing and calculating proposals and supporting projects. Last but not least, networking with partners, consultants, vendors and customers is also an important part.
What has been your biggest challenge so far at IPD and how did you overcome it?
Since I came from the IT industry, I had nothing to do with communication infrastructure, such as IP telephony or contact centers. So it was new territory for me and I had to familiarize myself with the technologies and terminologies. I mastered this by asking a lot of questions, listening to colleagues when they reported on their experiences in projects, and also by reading and adapting a lot on my own. At IBM, I was responsible for Business Process Management, which involved a wide variety of workflows in process chains, and I was able to adapt this very well to contact centers, which involve call flows. So I was able to get to grips with the new material quite quickly and also present myself confidently to customers.
How do you like the corporate culture?
I like the corporate culture very much, because there are no classic hierarchies like in some large corporations. Everyone can contribute and get involved with a good idea. The teamwork is very distinct, even in Sales you are not really a lone fighter, but act in a well-functioning team. The company’s innovative strength is another aspect that excites me about IP Dynamics. I find it very fascinating to constantly learn new things and to always be up to date with the latest technological developments.
What makes IP Dynamics unique as an employer for you?
IP Dynamics is unique for me as an employer because the company consists of a great team, but you also have the opportunity to work independently. In sales, you need a certain amount of freedom to make decisions in order to be successful. This is granted at IP Dynamics and you get the corresponding support from the management. The cohesion among the colleagues is extremely good, which also contributes to the fact that one enjoys working for IP Dynamics. Last but not least, in sales you are always focused on success and of course prefer to work with a concept for success, which in this case is the company itself.
Thank you very much for this exciting insight!