Trade fair congress in Leipzig
Digitalization is changing the way companies communicate with their customers. The insurance industry is also facing new challenges and must develop innovative strategies to meet changing customer requirements. The trade fair congress Customer Management in Insurance, which will take place in Leipzig on 5 and 6 June, will provide the necessary inspiration.
The event of the Versicherungsforen Leipzig aims at specialists and executives from the insurance industry and addresses various business areas through a variety of topics. The fair offers insurers, sales companies, start-ups as well as software and consulting companies a stage for professional exchange and knowledge transfer around the “holistic customer management of tomorrow”.
Expert-knowledge at first hand
IP Dynamics is on site as an exhibitor and brings a lot of expertise with it. After all, the technical optimization of customer dialogue is a core competence of the IT service provider. IP Dynamics’ long-standing customers include many large insurance companies (all IP Dynamics reference projects).
In Leipzig, Dr. Jürgen Haas, Senior Consultant at IP Dynamics, and Andrea Schmidt from SIGNAL IDUNA will give insights into an ongoing project on 6 June at 10.45 a.m. As part of their joint presentation “Digitalization in telephone customer service”, they will show how the insurer has been able to improve its telephone customer communication by integrating a voice bot. In addition, the IP Dynamics experts will be available to answer questions on this or other aspects of customer management and communication at their own booth during the entire congress.
What? Trade fair congress Cusomer Management in Insurance
When? 5 to 6 June, 2019, 9 a.m. to 6 p.m. /9 a.m. to 4 p.m.
Where? Kongresshalle am Zoo, Pfaffendorfer Straße 31, 04105 Leipzig, Germany