IP Dynamics GmbH, an independent, global IT company, and Five9, a leading provider of cloud contact center software, have formed a strategic partnership to bundle their strengths and know-how on the German market. IP Dynamics is now an official Five9 partner and expands its portfolio with a powerful contact center as a service (CCaaS) solution.
Five9 cloud contact center software offers numerous advantages compared with conventional on-premises contact center solutions. The omnichannel solution enables intelligent routing, workforce management and real-time reporting, among others, and can be easily integrated into common CRM systems. In addition, the Five9 platform is easy to use, flexibly scalable, secure and cost-effective. All you need to get started is a computer, a headset and an internet connection.
While Five9 provides the future-proof solution, the experts of IP Dynamics have the necessary experience and knowledge on the German-speaking market to support interested companies in its implementation.
Are you interested in a cloud contact center? We will be happy to advise you and find the right solution for the specific requirements of your company!