IT innovations for the insurance industry


IP Dynam­ics exhibits at the “Messekongress IT für Ver­sicherun­gen” on Novem­ber 29 and 30, 2022. An excit­ing use case will show how com­pa­nies can increase their pro­duc­tiv­ity thanks to holis­tic work­load man­age­ment.

On Novem­ber 29 and 30, 2022, the “Messekongress IT für Ver­sicherun­gen” takes place at the Con­gress Cen­ter Leipzig (CCL). IP Dynam­ics will be on site with a com­pe­tent team and will be avail­able to all con­gress vis­i­tors at its own booth for an expert dis­cus­sion. The two-​day event of the Ver­sicherungs­foren Leipzig aims pri­mar­ily at IT man­agers from the insur­ance indus­try and focuses on the lat­est tech­no­log­i­cal devel­op­ments and IT trends.

Of course, Dynamic Work­load, the inno­v­a­tive work­load man­age­ment solu­tion from IP Dynam­ics, must also be part of this event. Under the title “Com­plex world, sim­ple processes. Cross-​media con­trol of all employee tasks in the CRM of Sig­nal Iduna”, IP Dynam­ics will present a cur­rent prac­ti­cal exam­ple on Tues­day, Novem­ber 29, at 11:45 am. Together with peo­ple in charge of the project at Sig­nal Iduna, Dr. Michael Stölken, Chief Tech­nol­ogy Offi­cer (CTO) at IP Dynam­ics, will show how the insur­ance com­pany was able to make its busi­ness processes much more effi­cient through the intel­li­gent dis­tri­b­u­tion of com­mu­ni­ca­tion and work pack­ages.

Work­load con­trol is suc­cess­fully deployed at Sig­nal Iduna. The inno­v­a­tive solu­tion han­dles the insurer’s entire work­load. Both real-​time media (tele­phony, chat, etc.) and doc­u­ments are routed. The sys­tem eval­u­ates to the sec­ond which task is to be processed next. This means that employ­ees no longer have to search for their work man­u­ally, but are pre­sented with tasks directly and con­ve­niently in their CRM inter­face. This makes their daily work much faster and more pleas­ant.

IP Dynam­ics is look­ing for­ward to the excit­ing pro­gram as well as the dis­cus­sions and exchange with the vis­i­tors on site.

What? Messekongress IT für Ver­sicherun­gen
When? 29th and 30th Novem­ber 2022
Where? Con­gress Cen­ter Leipzig