Managed IT services

Supporting you whenever you need us

Striving for absolute perfection in everything we do here, we‘d like to be able to guarantee you that perfection in all we provide. Truth is, when you‘re dealing with high-end technology, faults and system failures do happen from time to time. For this reason we also seek perfection in another aspect of what we do: service.

Just by calling our hotline (maybe in the heat of a tense moment!) you are immediately exposed to the know-how that is at the heart of our company. We guarantee that whenever you call us, you get to talk to one of our specialists. The result is that a great many queries and problems are taken care of in the first call.

On those occasions when professional support is required on site, you‘ll benefit from IP Dynamics‘ network of offices in strategic locations across Germany. This allow us to offer you a nationwide ‚on site‘ field service 24 hours a day, 7 days a week. We‘re there when you need us – and that tends to mean straight away!

Furthermore, what goes for our products applies equally to our service: when required we develop bespoke managed IT services packages in conjunction with our clients. If you haven‘t already realised it, when it comes to IT outsourcing you certainly will: we are people you can sit down and talk to!

The benefits

  • 24/7 managed IT services

    24/7 SERVICE HOTLINE
    Often all that it takes to resolve a fault is a simple phone call. That‘s one reason we ensure you have only the best possible contact people on the other end of the line.

  • IT monitoring

    MONITORING
    When it comes to IT outsourcing, we monitor your systems, servers and telecommunications, ensuring we can preempt as well as react to issues in the best possible way.

  • Comprehensive IT services

    COMPREHENSIVE FIELD SERVICE
    With offices across Germany, we can be on site quickly, armed with a high level of technical know-how, minimising the downtime between notification of the fault and commencement of the fix.

  • Efficient and transparent IT outsourcing

    EFFICIENCY & TRANSPARENCY
    With our flexible terms, „port-price“ model (price based on number of workstations) and a service portal with a ticket system that actively updates you on changes to the status of your job, managed IT services at IP Dynamics leave nothing to be desired.

Like to find out more?

Get in touch with us

Our experts would be delighted to provide you with more information about managed it services and are always here to answer your queries.