Microsoft Teams instead of Skype for Business?


As we build out these capa­bil­i­ties, Teams will evolve as the pri­mary client for intel­li­gent com­mu­ni­ca­tions in Office 365, replac­ing the cur­rent Skype for Busi­ness client over time. “*

A sen­tence with a big impact. At this year’s Microsoft Ignite, Microsoft announced it would grad­u­ally replace Skype for Busi­ness with Teams. This news caused a sud­den increase in incom­ing calls and emails at IP Dynam­ics, as many of our cus­tomers have replaced their old phone sys­tem with Skype for Busi­ness and don’t want to or can’t just lift their IT into the cloud.

  • At Ignite, Microsoft itself reit­er­ated (start­ing at minute 44) that the Skype for Busi­ness client will remain an inte­gral part of the prod­uct line as an on-​premise prod­uct. Teams is purely cloud-​based, runs in par­al­lel with Skype for Busi­ness and will be inte­grated into Office 365. There is no com­pul­sion or the like to use Teams.
  • A new ver­sion of Skype for Busi­ness Server has been announced for later in 2018.
  • Sup­port will be pro­vided by Microsoft until at least 2022 (in line with the five-​year com­mit­ment for each prod­uct). In the case of Skype for Busi­ness On-​Premise, Microsoft has even promised sup­port until 2028.

Wladimir Ped, our Skype for Busi­ness Team Lead and expert, sum­ma­rizes, “All this sug­gests that its replace­ment will not hap­pen imme­di­ately. Com­pa­nies have enough time to think about whether they want to switch to Teams. For those com­pa­nies that don’t want to use Teams, every­thing remains the same.

All in all, I think Teams addresses a dif­fer­ent tar­get group than Skype for Busi­ness. Com­pa­nies use the lat­ter pri­mar­ily for tele­phony. Teams, on the other hand, is aimed at col­lab­o­ra­tion. Also, I don’t think Microsoft can buck the cur­rent of the mar­ket: Busi­nesses will con­tinue to demand on-​premise, and they will con­tinue to do so for a long time.”