Bots are currently the big thing in customer communication. We find them nearly anywhere and they never seem to be out of answers. We have summarized seven things you should definitely know about voice and chat bots.
Communication in customer service is changing and is no longer limited to telephone calls, letters and e-mails. Using AI, chatbots are becoming increasingly important – the customer conversation is thus conducted with an AI partner instead of with a service employee.
IP Dynamics receives the Training Certificate 2020 from the Hamburg Chamber of Commerce for its commitment to actively promote young talents.
We already encounter AI-based applications and systems with language assistants, navigation devices or chatbots. But what opportunities and risks does the future hold?
IP Dynamics is a certified innovaphone Partner Advanced Pro and has been awarded with a “Star of Excellence” for the fourth time in a row. The growing project business forms the basis of the partnership success.
IP Dynamics informs about measures that have been taken to minimize the risk of infection due to the current spread of the coronavirus.
Due to concerns about the coronovirus, the CCW 2020 in Berlin took place under difficult conditions. IP Dynamics was on site anyway.
From March 2 to 4, IP Dynamics will be present with its own exhibition booth at the 22nd Call Center World (CCW) in Berlin. The booth is located in hall 2.
IP Dynamics GmbH develops software modules that are precisely tailored to the Contact Center solutions of its partners. Modern and future-proof.
In February, our colleagues spent an active weekend in the Ötztal Alps with perfect weather conditions.
IP Dynamics GmbH
Billstraße 103
20539 Hamburg
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