Tech­ni­cal arti­cles

Native inte­gra­tion of Microsoft Teams

IP Dynam­ics pro­vides a solu­tion for com­pa­nies that want to use the func­tion­al­ity of their Con­tact Cen­ter in Microsoft Teams.


Tal­ent devel­op­ment at IP Dynam­ics

For its will­ing­ness to pro­vide young adults with dual train­ing, IP Dynam­ics has again received the train­ing cer­tifi­cate of the Ham­burg Cham­ber of Com­merce this year.

Tech­ni­cal arti­cles

Good­bye wait­ing loop

Thanks to the “Vir­tual Wait­ing” func­tion, callers avoid annoy­ing wait­ing loops and only pick up the phone again when a ser­vice agent is avail­able.