Press

Con­tact Cen­ter with Microsoft Teams!?

Microsoft will replace the online ver­sion of Skype for Busi­ness with teams by July 31, 2021. What does this mean for com­pa­nies using Skype for Busi­ness as part of a Con­tact Cen­ter solu­tion?

Events

Digital|STARS at novoin­sight 2019

The 16th Annual Con­fer­ence of novo­m­ind AG was held in Ham­burg on Novem­ber 7, 2019. IP Dynam­ics was on site as a part­ner and pre­sented inno­v­a­tive solu­tions for cus­tomer ser­vice.

Press

Voice­bot – A new col­league in cus­tomer ser­vice

Thanks to a voice por­tal, Sig­nal Iduna has sig­nif­i­cantly improved its tele­phone cus­tomer ser­vice. Employ­ees enjoy the bot’s sup­port, cus­tomers enjoy shorter wait­ing times and low for­ward­ing rates.

Press

IP Dynam­ics says Hang Loose!

Our col­leagues met on Fehmarn for a sporty week­end to cope with the wind­surf­boards with bravura.

Tech­ni­cal arti­cles

Let’s get cloud!?

The migra­tion to the cloud offers numer­ous advan­tages not only for pri­vate users, but also for com­pa­nies. We have sum­ma­rized all the rel­e­vant infor­ma­tion, oppor­tu­ni­ties and risks for you.

Press

The Stars of tomor­row

IP Dynam­ics sup­ports the youth devel­op­ment pro­gram of the Har­burg foot­ball club Der­sim­spor e.V. and is thereby help­ing socially dis­ad­van­taged fam­i­lies in Ham­burg.

Press

Wel­come on board!

On August 1, 2019, IP Dynam­ics strength­ens its team with six new trainees. All sides can only ben­e­fit from the active pro­mo­tion of young tal­ents.

Press

The moun­tain is call­ing!

On 20 July 2019 the time had come again. Ten col­leagues made their way to the beau­ti­ful Garmisch-​Partenkirchen to be part of the IP Dynam­ics MTB Tour 2019.