Press
IP Dynamics wishes merry christmas
After a successful year 2019 IP Dynamics would like to thank all customers, partners and friends for the trustful cooperation.
News
Technical articles
Contact Center with Microsoft Teams?
Microsoft will replace the online version of Skype for Business with teams by July 31, 2021. What does this mean for companies using Skype for Business as part of a Contact Center solution?
Events
Digital|STARS at novoinsight 2019
The 16th Annual Conference of novomind AG was held in Hamburg on November 7, 2019. IP Dynamics was on site as a partner and presented innovative solutions for customer service.
Press
Voicebot – A new colleague in customer service
Thanks to a voice portal, Signal Iduna has significantly improved its telephone customer service. Employees enjoy the bot’s support, customers enjoy shorter waiting times and low forwarding rates.
Technical articles
Artificial intelligent helpers: Chatbots in customer service
Chatbots are a hot topic at the moment. They bring benefits not only to businesses, but also to customers. Our technical article summarizes.
Press
IP Dynamics says Hang Loose!
Our colleagues met on Fehmarn for a sporty weekend to cope with the windsurfboards with bravura.
Events
IP Dynamics at the Hanseatische Lehrstellenbörse in Hamburg
On 24th and 25th September 2019, the major training fair will take place at the Hamburg Chamber of Commerce – IP Dynamics will be there.
Technical articles
Let’s get cloud!?
The migration to the cloud offers numerous advantages not only for private users, but also for companies. We have summarized all the relevant information, opportunities and risks for you.
Press
The Stars of tomorrow
IP Dynamics supports the youth development program of the Harburg football club Dersimspor e.V. and is thereby helping socially disadvantaged families in Hamburg.
Press
Welcome on board!
On August 1, 2019, IP Dynamics strengthens its team with six new trainees. All sides can only benefit from the active promotion of young talents.
