Microsoft Teams is the software of the hour. In the Corona crisis, the communication and collaboration platform makes it easier for many employees to work together regardless of location. We explain the challenges to be considered when setting up the service.
Thanks to a modern PBX from innovaphone with an integrated Ascom alarm system, Vinzenz von Paul Hospital employees on the hospital premises can always be reached.
On August 1, 2020, two trainees started their apprenticeship at IP Dynamics. The young professionals strengthen the team in Hanover.
Dr. Jürgen Haas, senior consultant at IP Dynamics and expert for voice dialogue systems, in conversation with Lars Dietrichkeit, Head of Business Development at innovaphone.
Bots are currently the big thing in customer communication. We find them nearly anywhere and they never seem to be out of answers. We have summarized seven things you should definitely know about voice and chat bots.
Communication in customer service is changing and is no longer limited to telephone calls, letters and e-mails. Using AI, chatbots are becoming increasingly important – the customer conversation is thus conducted with an AI partner instead of with a service employee.
IP Dynamics receives the Training Certificate 2020 from the Hamburg Chamber of Commerce for its commitment to actively promote young talents.
We already encounter AI-based applications and systems with language assistants, navigation devices or chatbots. But what opportunities and risks does the future hold?
IP Dynamics is a certified innovaphone Partner Advanced Pro and has been awarded with a “Star of Excellence” for the fourth time in a row. The growing project business forms the basis of the partnership success.
IP Dynamics informs about measures that have been taken to minimize the risk of infection due to the current spread of the coronavirus.
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