Tech­ni­cal arti­cles

Native inte­gra­tion of Microsoft Teams

IP Dynam­ics pro­vides a solu­tion for com­pa­nies that want to use the func­tion­al­ity of their Con­tact Cen­ter in Microsoft Teams.

Press

Tal­ent devel­op­ment at IP Dynam­ics

For its will­ing­ness to pro­vide young adults with dual train­ing, IP Dynam­ics has again received the train­ing cer­tifi­cate of the Ham­burg Cham­ber of Com­merce this year.

Tech­ni­cal arti­cles

Good­bye wait­ing loop

Thanks to the “Vir­tual Wait­ing” func­tion, callers avoid annoy­ing wait­ing loops and only pick up the phone again when a ser­vice agent is avail­able.

Press

IP Dynam­ics wishes a Merry Christ­mas

After a suc­cess­ful end­ing of the year, IP Dynam­ics would like to thank its cus­tomers, part­ners and friends for the all-​time trust­ful coop­er­a­tion in 2020.

Press

IP Dynam­ics takes the next devel­op­ment step with Haspa BGM

As a minor­ity share­holder, Haspa BGM sup­ports the devel­op­ment and growth of IP Dynam­ics GmbH. Within the frame­work of long-​term coop­er­a­tion, IP Dynam­ics will expand its mar­ket posi­tion and tap new poten­tial.

Tech­ni­cal arti­cles

Just Teams! Or isn’t it so easy?

Microsoft Teams is the soft­ware of the hour. In the Corona cri­sis, the com­mu­ni­ca­tion and col­lab­o­ra­tion plat­form makes it eas­ier for many employ­ees to work together regard­less of loca­tion. We explain the chal­lenges to be con­sid­ered when set­ting up the ser­vice.