Microsoft will replace the online version of Skype for Business with teams by July 31, 2021. What does this mean for companies using Skype for Business as part of a Contact Center solution?
The 16th Annual Conference of novomind AG was held in Hamburg on November 7, 2019. IP Dynamics was on site as a partner and presented innovative solutions for customer service.
Thanks to a voice portal, Signal Iduna has significantly improved its telephone customer service. Employees enjoy the bot’s support, customers enjoy shorter waiting times and low forwarding rates.
Chatbots are a hot topic at the moment. They bring benefits not only to businesses, but also to customers. Our technical article summarizes.
Our colleagues met on Fehmarn for a sporty weekend to cope with the windsurfboards with bravura.
On 24th and 25th September 2019, the major training fair will take place at the Hamburg Chamber of Commerce – IP Dynamics will be there.
The migration to the cloud offers numerous advantages not only for private users, but also for companies. We have summarized all the relevant information, opportunities and risks for you.
IP Dynamics supports the youth development program of the Harburg football club Dersimspor e.V. and is thereby helping socially disadvantaged families in Hamburg.
On August 1, 2019, IP Dynamics strengthens its team with six new trainees. All sides can only benefit from the active promotion of young talents.
On 20 July 2019 the time had come again. Ten colleagues made their way to the beautiful Garmisch-Partenkirchen to be part of the IP Dynamics MTB Tour 2019.
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