Man­aged IT ser­vices

Sup­port­ing you when­ever you need us


Striv­ing for absolute per­fec­tion in every­thing we do here, we‘d like to be able to guar­an­tee you that per­fec­tion in all we pro­vide. Truth is, when you‘re deal­ing with high-​end tech­nol­ogy, faults and sys­tem fail­ures do hap­pen from time to time. For this rea­son we also seek per­fec­tion in another aspect of what we do: ser­vice.

Just by call­ing our hot­line (maybe in the heat of a tense moment!) you are imme­di­ately exposed to the know-​how that is at the heart of our com­pany. We guar­an­tee that when­ever you call us, you get to talk to one of our spe­cial­ists. The result is that a great many queries and prob­lems are taken care of in the first call.

On those occa­sions when pro­fes­sional sup­port is required on site, you‘ll ben­e­fit from IP Dynam­ics‘ net­work of offices in strate­gic loca­tions across Ger­many. This allow us to offer you a nation­wide ‚on site‘ field ser­vice 24 hours a day, 7 days a week. We‘re there when you need us – and that tends to mean straight away!

Fur­ther­more, what goes for our prod­ucts applies equally to our ser­vice: when required we develop bespoke man­aged IT ser­vices pack­ages in con­junc­tion with our clients. If you haven‘t already realised it, when it comes to IT out­sourc­ing you cer­tainly will: we are peo­ple you can sit down and talk to!

The ben­e­fits


24/​7 SER­VICE HOT­LINE

Often all that it takes to resolve a fault is a sim­ple phone call. That‘s one rea­son we ensure you have only the best pos­si­ble con­tact peo­ple on the other end of the line.

MON­I­TOR­ING

When it comes to IT out­sourc­ing, we mon­i­tor your sys­tems, servers and telecom­mu­ni­ca­tions, ensur­ing we can pre­empt as well as react to issues in the best pos­si­ble way.

COM­PRE­HEN­SIVE FIELD SER­VICE

With offices across Ger­many, we can be on site quickly, armed with a high level of tech­ni­cal know-​how, min­imis­ing the down­time between noti­fi­ca­tion of the fault and com­mence­ment of the fix.

EFFI­CIENCY & TRANS­PARENCY

With our flex­i­ble terms, „port-​price“ model (price based on num­ber of work­sta­tions) and a ser­vice por­tal with a ticket sys­tem that actively updates you on changes to the sta­tus of your job, man­aged IT ser­vices at IP Dynam­ics leave noth­ing to be desired.

Like to find out more?

Get in touch with us


Our experts would be delighted to pro­vide you with more infor­ma­tion about man­aged it ser­vices and are always here to answer your queries.