Uni­fied Com­mu­ni­ca­tions

Com­mu­ni­cat­ing across all chan­nels

The feel­ing that the world is turn­ing faster and faster has prob­a­bly much to do with the way we com­mu­ni­cate with each other today. Be it per­son­ally or for work, the num­ber of chan­nels avail­able to us to use as the need arises is grow­ing con­stantly. In the busi­ness world, uni­fied com­mu­ni­ca­tions is no longer some­thing we can dis­miss. The com­bi­na­tion of videotele­phony, VoIP, Instant Mes­sag­ing and Mail is almost too good to be true: thanks to real time com­mu­ni­ca­tion mit cur­rent pres­ence infor­ma­tion, col­leagues can save lots of time as they find the quick­est route to each other irre­spec­tive of their loca­tion. This greatly enhances team­work, not least where teams are geo­graph­i­cally split – and remote query­ing of mails by voice fur­ther accel­er­ates inter­nal processes, as col­leagues can react flex­i­bly even when they are on the move. By net­work­ing and exchang­ing infor­ma­tion in the short­est time pos­si­ble, effi­ciency is improved and busi­ness processes are speeded up. Or put another way: who­ever best exploits oppor­tu­ni­ties such as real time com­mu­ni­ca­tion will find them­selves with a clear com­pet­i­tive advan­tage.

The ben­e­fits of uni­fied com­mu­ni­ca­tions


Need to trans­fer from Instant Mes­sag­ing to a phone call? No prob­lem. Look­ing to invite more guests to a web con­fer­ence … and quickly? Child’s play. Want to be reach­able across all devices with a sin­gle num­ber? Done! Just three exam­ples from many, which illus­trate how flex­i­ble work will be in the future, and how Microsoft and other uni­fied com­mu­ni­ca­tions will help bring it about.


It is the mul­ti­plic­ity of log­i­cal func­tions which ulti­mately brings about step changes in pro­duc­tiv­ity. The pres­ence sta­tus, for exam­ple, through which col­leagues can always find the quick­est route to one another irre­spec­tive of loca­tion. Or remote query­ing of mails by voice, which allows peo­ple to react more flex­i­bly when on the move.


Each video con­fer­ence doesn’t just save on end­less travel and con­fer­ence bills, it also improves our envi­ron­men­tal record. If that wasn‘t enough, it also brings down admin­is­tra­tion and oper­at­ing costs thanks to a con­sis­tent com­mu­ni­ca­tion envi­ron­ment.


Why not just approve and share that pre­sen­ta­tion, instead of always hav­ing to send it off with a courier? Or why not allow your work­force to work pro­duc­tively at any time by giv­ing them unre­stricted mobile access to the com­pany net­work?

Our UC prod­ucts

Con­nected to suc­cess


The com­plete com­mu­ni­ca­tion solu­tion

Var­i­ous uni­fied com­mu­ni­ca­tions mod­ules make the inno­va­phonePBX VoIP phone sys­tem a com­plete yet lean com­mu­ni­ca­tion solu­tion. At its heart is the Web­client myPBX with its eas­ily nav­i­ga­ble sur­face: clas­sic IP tele­phony, tele­phone con­fer­enc­ing, busi­ness direc­to­ries, call logs, pres­ence infor­ma­tion, Instant Mes­sag­ing, col­lab­o­ra­tion ses­sions, desk­top video-​telephony and video-​conferencing – every­thing is pos­si­ble, whether from home, the office or on the move. Even faxes can be sent via the PC or Mail­client with­out the need for addi­tional soft­ware. And mobile phones can of course be incor­po­rated seam­lessly into the VoIP phone sys­tem.


The all-​round tal­ent

As a real all-​rounder, Microsoft Teams is not only a cen­tral con­tact point for vir­tual team­work, but also an inno­v­a­tive com­mu­ni­ca­tion plat­form. Teams sup­ports a vari­ety of fea­tures includ­ing chat, group chat, online meet­ing, video con­fer­enc­ing, web con­fer­enc­ing, and phone calls. The inte­gra­tion of var­i­ous devices and inte­grated Microsoft 365 appli­ca­tions such as Word, Excel, Pow­er­Point and Share­Point enable users to work together on files from any loca­tion.

Skype for Busi­ness

With lots of smart add-​ons

As a Microsoft uni­fied com­mu­ni­ca­tions prod­uct, Skype for Busi­ness inte­grates per­fectly into Microsoft 365: you can see imme­di­ately if your con­tact is reach­able and you con­trol your sta­tus your­self. You can start a meet­ing in Word or Pow­er­Point and show every­one what you are work­ing on at that moment. You can plan appoint­ments in Out­look and incor­po­rate the chat record. All in con­junc­tion with state-​of-​the-​art VoIP tele­phony, pro­tected by high-​performance encryp­tion. In addi­tion, at IP Dynam­ics we are con­stantly devel­op­ing new add-​ons, which enhance real time com­mu­ni­ca­tion even more. Exam­ples include the engaged tone for sec­ond calls, admin­is­ter­ing those dep­u­tiz­ing for oth­ers, and even the Dynamic Pickup, whereby calls can be eas­ily trans­ferred and tog­gled and con­fer­ences intro­duced.

Skype for Busi­ness addi­tional fea­tures

Sec­ond calls? No prob­lem

  • Busy indi­ca­tor /​tone
  • Rejec­tion of sec­ond calls
  • Call for­ward­ing for sec­ond calls
  • Attempt to call noti­fi­ca­tion
  • dero­ga­tions
  • black­list

Take over now!

  • Call Pickup
  • Return trans­fer, bro­ker­ing & con­fer­ences
  • direct elec­tion
  • tele­phone direc­tory
  • Call Jour­nal
  • Chang­ing the Pres­ence Sta­tus

Reli­able deputies

  • Fol­low Me Func­tion
  • Sub­sti­tu­tion for planned or unplanned absence
  • Dis­play when changes are made
  • trans­fer func­tion
  • Mobile Sec­re­tary

In a nut­shell – Skype explained in under two min­utes.

Like to find out more?

Get in touch with us

As a uni­fied com­mu­ni­ca­tions provider we‘d be delighted to pro­vide you with more infor­ma­tion and are always here to answer your queries.