The City of Munich provides a wide range of services for its citizens, offers a comprehensive range of social support and advice, and offers broad public services. To do so, the city employs around 42,000 people and has a budget of around 8.3 billion euros.
To fight the Covid pandemic, Munich is relying on so-called contact tracing teams to locate and inform the contacts of infected persons and thus contain the spread of the virus. Contact tracing is intended to break infection chains as quickly as possible. For this, a reliable technical platform and smooth communication processes are among the basic requirements.
If you are also interested in a modern Contact Center solution, do not hesitate to contact us.
Do you have any more questions?
Please do not hesitate to contact us so that we can provide you with further information.