The employees of the globally active agricultural machinery manufacturer CLAAS work together supra-regionally and virtually. Professional, digital conference technology has been in use for many years. Telephone and chat are also important tools in daily cooperation.
In 2014, CLAAS decided to switch to the Microsoft environment during a process to modernise its IT system. Specifically, Microsoft Outlook was chosen for eMail communication, and Skype for Business for chat and conference functionalities. At the same time as introducing Skype for Business Enterprise Voice, CLAAS modernized its Contact Center.
If you are also interested in an IT modernization or a change to the Microsoft environment, please do not hesitate to contact us
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