Festo AG & Co. KG is the world’s leading provider of automation technology and has become the world market leader in technical training with a unique range of products. In the process of digitization, the 1925 founded family-owned company with its products and services focuses on the smart production of the future. Due to the company’s international orientation, cooperation and accessibility are key issues at Festo. In 2012, the company decided to use Lync or Skype for Business as a global communications platform. In addition, a compatible Contact Center was to be set up.
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