Swiss CRM Forum 2018


Make a note of Sep­tem­ber 20, 2018.

At the Swiss CRM Forum indus­try event at The Dolder Grand Zurich, IP Dynam­ics Swiss, together with its part­ners Pidas and Eng­house, will demon­strate how the cus­tomer com­mu­ni­ca­tion at the Swiss insurer Sym­pany has been opti­mised to such an extent that busi­ness trans­ac­tions are largely auto­mated by con­tact cen­tre soft­ware and processed with­out media dis­con­ti­nu­ity.

The use case can be seen in a live demo at the part­ners’ booth (Room Gallery).

Sym­pany will also talk about the objec­tives and imple­men­ta­tion of the project in the con­gress pro­gramme (“Cus­tomer Excel­lence Man­age­ment” track, 3:30 p.m., Gallery Lounge 2).

We are look­ing for­ward to your visit!