Teatime at the voicebots: “Cortana, ask Alexa how Siri likes to drink her coffee.” *
Digital assistants are increasingly finding their way into our daily lives. In corporate communications as well, voice bots are on the rise, for example in the contact center. They can receive and answer service requests with the help of artificial intelligence in co-ordinated collaboration with their human colleagues or independently.
Jürgen Haas, our expert in the field of speech recognition and understanding, artificial intelligence and customer contact management, shows in this webinar how the use of human-robot collaboration in your contact center offers the customer an inspiring service experience.
When: March 15 2018, 3 –3:30 pm