Change Management is the control of planned strategic, structural or organizational change processes in a company that serve to adapt to changing environmental and general conditions. Particularly in the IT sector, e.g., when new software is introduced and employees’ daily work routine is changed, it is necessary to be optimally prepared for the changes and to reduce fears and reservations through early communication and training. Change management thus becomes a central factor in the successful implementation of IT projects.
The core task of Change Management is to intervene in adaptation processes in a targeted and active manner, as well as strategically skillful and effective. These change processes must be understood in all their complexity in order to make the necessary preparations and to develop and implement a solution concept. In successful change processes, the individual steps are carefully planned, strategically controlled, monitored and consolidated.
Change Management thus refers to the implementation of a strategy alignment using various methods and instruments. In the case of a prospective change, the current situation must be analyzed, the goals must be specified, and care must be taken to ensure that the project meets with the necessary approval within the company. In addition, existing organizational or labor law requirements may have to be observed, and employees must be involved or trained in a professional manner. Change Management is considered to be all the more necessary the more rapidly the environment in which companies operate changes.
A special dynamic results from such developments as rapid technological progress or the increased need for work-life balance.
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