Change Management

Change as the only con­stant in life
Change Management

Change Man­age­ment is the con­trol of planned strate­gic, struc­tural or orga­ni­za­tional change processes in a com­pany that serve to adapt to chang­ing envi­ron­men­tal and gen­eral con­di­tions. Par­tic­u­larly in the IT sec­tor, e.g., when new soft­ware is intro­duced and employ­ees’ daily work rou­tine is changed, it is nec­es­sary to be opti­mally pre­pared for the changes and to reduce fears and reser­va­tions through early com­mu­ni­ca­tion and train­ing. Change man­age­ment thus becomes a cen­tral fac­tor in the suc­cess­ful imple­men­ta­tion of IT projects.

Change is every­thing

unfreez­ing, mov­ing, refreez­ing

The core task of Change Man­age­ment is to inter­vene in adap­ta­tion processes in a tar­geted and active man­ner, as well as strate­gi­cally skill­ful and effec­tive. These change processes must be under­stood in all their com­plex­ity in order to make the nec­es­sary prepa­ra­tions and to develop and imple­ment a solu­tion con­cept. In suc­cess­ful change processes, the indi­vid­ual steps are care­fully planned, strate­gi­cally con­trolled, mon­i­tored and con­sol­i­dated.

Change Man­age­ment thus refers to the imple­men­ta­tion of a strat­egy align­ment using var­i­ous meth­ods and instru­ments. In the case of a prospec­tive change, the cur­rent sit­u­a­tion must be ana­lyzed, the goals must be spec­i­fied, and care must be taken to ensure that the project meets with the nec­es­sary approval within the com­pany. In addi­tion, exist­ing orga­ni­za­tional or labor law require­ments may have to be observed, and employ­ees must be involved or trained in a pro­fes­sional man­ner. Change Man­age­ment is con­sid­ered to be all the more nec­es­sary the more rapidly the envi­ron­ment in which com­pa­nies oper­ate changes.

A spe­cial dynamic results from such devel­op­ments as rapid tech­no­log­i­cal progress or the increased need for work-​life bal­ance.



  • Analy­sis of process and work­flows
  • Iden­ti­fi­ca­tion of the crit­i­cal points and defi­cien­cies
  • Devel­op­ment of a solu­tion con­cept and for­mu­la­tion of goals
  • Accom­pa­ny­ing the strate­gic and tech­ni­cal imple­men­ta­tion of the con­cepts through train­ing courses
  • Con­trol and eval­u­a­tion of the results through eval­u­a­tion cat­a­logs or qual­ity cir­cles

IPD Knowl­edge

In a nut­shell

You don’t under­stand a term or would like to get more infor­ma­tion about it to be on the safe side? We will be happy to help you! In our wide-​ranging glos­sary, all tech­ni­cal terms relat­ing to the topic of infor­ma­tion tech­nol­ogy are explained in a holis­tic man­ner, so that you always have a full overview. Dis­cover now!