Change Management

The core task of Change Man­age­ment is to inter­vene in adap­ta­tion processes in a tar­geted and active man­ner, as well as strate­gi­cally skill­ful and effec­tive. These change processes must be under­stood in all their com­plex­ity in order to make the nec­es­sary prepa­ra­tions and to develop and imple­ment a solu­tion con­cept. In suc­cess­ful change processes, the indi­vid­ual steps are care­fully planned, strate­gi­cally con­trolled, mon­i­tored and con­sol­i­dated.

Change Man­age­ment thus refers to the imple­men­ta­tion of a strat­egy align­ment using var­i­ous meth­ods and instru­ments. In the case of a prospec­tive change, the cur­rent sit­u­a­tion must be ana­lyzed, the goals must be spec­i­fied, and care must be taken to ensure that the project meets with the nec­es­sary approval within the com­pany. In addi­tion, exist­ing orga­ni­za­tional or labor law require­ments may have to be observed, and employ­ees must be involved or trained in a pro­fes­sional man­ner. Change Man­age­ment is con­sid­ered to be all the more nec­es­sary the more rapidly the envi­ron­ment in which com­pa­nies oper­ate changes.

A spe­cial dynamic results from such devel­op­ments as rapid tech­no­log­i­cal progress or the increased need for work-​life bal­ance.

• Analy­sis of process and work­flows
• Iden­ti­fi­ca­tion of the crit­i­cal points and defi­cien­cies
• Devel­op­ment of a solu­tion con­cept and for­mu­la­tion of goals
• Accom­pa­ny­ing the strate­gic and tech­ni­cal imple­men­ta­tion of the con­cepts through train­ing courses
• Con­trol and eval­u­a­tion of the results through eval­u­a­tion cat­a­logs or qual­ity cir­cles