Create Experiences
with Service Excellence
Excite your customers with excellent customer service –on every channel, at every touchpoint.
Telephony, video, chat — turn Microsoft Teams into your top-class service center with Dynamic Workload!
An award
for innovation
The German Federal Ministry of Education and Research (BMBF) officially recognizes the uniqueness of Dynamic Workload and provides funding for the further development of the software.
Your first step towards
more excellence
Discover your individual optimization potential in customer service in our two-day workshop – and lay the foundation for outstanding service excellence.
One platform - zero compromise
Make Microsoft Teams the basis for seamless customer communication and optimal collaboration.
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Uns verbindet eine langjährige und vertrauensvolle Zusammenarbeit. Wir wissen einfach, dass wir uns auf das Know-how von IP Dynamics verlassen können.
Daniel Vollmer
Director IT bei ROSE Bikes
Podcast
Demographic change as an opportunity: Using technology to combat the skills shortage
Demographic change is having a massive impact on the labor market: companies are finding it increasingly difficult to find suitable skilled workers, jobs are going unfilled for long periods of time and the economy is suffering. But does this development only bring problems? Or is there an opportunity right now to rethink work processes and drive innovation?
Service Excellence at R+V: Why insurance companies need to rethink now
The German magazine brand eins reports on how IP Dynamics is using technological expertise and a sense of responsibility to redefine the insurer's customer service.
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