Microsoft Teams in the Service Center

Simple, scalable, efficient - integrate your Service Center with Dynamic Workload into Microsoft Teams and get all the benefits of the UC solution!

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Customer support across all channels

In addition to seamless switching between telephony, video and chat, you also benefit from an integrated, comprehensive video consulting platform.

All chats in one solution

Your customers send messages via the website chat or chatbot? No problem! Answer all customer requests directly in Microsoft Teams.

High reliability

Always be available - 24/7, 365 days a year.

Smooth migration

Determine the speed of the rollout and let your old PBX and Microsoft Teams run in parallel.

Microsoft-certified solution

Our solution complies with official Microsoft standards and ensures 100% functionality.

By integrating the contact center into Microsoft Teams, ROSE Bikes has created a flexible solution for the company and their employees.

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Endless connection possibilities

Integrate a wide range of systems, including large language models, GenAI, Microsoft Copilot, and various AI platforms, to further improve customer experiences.

Deploy Microsoft 365 in a GDPR-compliant manner — Actionable or wishful thinking?

Microsoft and data protection — Is there a viable path between data collection and European legislation?

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Secure and GDPR-compliant

All solutions can be operated in our cloud or our German data centers in a 100% GDPR-compliant manner. Together with the high security measures, we thus ensure the best possible protection of your data.

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‍the future?

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*Mandatory information

We only use your data to process your request. The transmission is encrypted. In this regard, please also note the data protection information.

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