Success Stories

Our Customers

‍Impress Their Customers

Our Customers

‍Impress Their Customers

Insurance companies, government agencies, industry, and commerce: they all rely on our many years of expertise to optimize customer service for their clients and increase their efficiency.

Our Success Stories
Photo collage featuring cyclists in the city, a convoy of trucks on the highway, and a bustling market square with a fountain and flowers
Strong trust in our expertise
Abstrakte, gebogene Formen in Rot- und Violettverläufen vor schwarzem Hintergrund.
Insurance
Insurance
Aerial view of a modern office building with glass façade and adjacent green spaces in a commercial area
More quality customer service thanks to intelligent self-service solutions
Commerce
Commerce
Customer service employee wearing a headset in a modern contact center looks toward the viewer
“Voicy” improves customer service quality at Tchibo
Insurance
Insurance
Aerial view of a Signal Iduna office complex with green outdoor areas in a park-like environment
A new colleague within customer service
Commerce
Commerce
Office building with glass façade and well-maintained green areas in sunny weather
Contact Center in Microsoft Teams — A Pioneering Project
Logistics
Logistics
Container terminal with loading cranes, trucks and containers, symbol of international logistics and goods handling in ports
All signs point to Microsoft Teams
Service
Service
Doctor Talking to Patient in a Doctor's Office; Doctor Holding a Tablet in His Hand
MACH160 enjoys the benefits of the IPD cloud
Commerce
Commerce
Bookstore with outdoor area, passers-by in a lively city center
Great flexibility with the Cloud Contact Center
Public sector
Public Sector
Aerial view of a small town with dense residential buildings, red tile roofs, green spaces and surrounding landscape
A city counts on innovaphone
Public sector
Public Sector
Hall with many numbered workstations, used as a temporary call center with a central corridor and individual employees
Fighting the Pandemic with State-ofthe-Art Contact Center Technology
Automotive
Automotive
Company sign with KROSCHKE logo on the façade of a modern office building, entrance area with glass front and plants
Optimization of business processes with IP telephony and contact center
Mechanical engineering
Mechanical engineering
Friendly call center worker with headset in office
Platform for global corporate communications
Energy
Energy
Three people look at a tablet together and smile
Connected and centrally controlled communication structure

Are you our next
success story?

Achieve service excellence that impresses in three ways:

  • Increase your efficiency
  • Take the pressure off your employees
  • Inspire your customers
Strong trust in our expertise

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