Skilled Workers Go,
Customers Remain.
Achieve service excellence that impresses in three ways: Increase your efficiency, relieve your employees and inspire your customers.
Fewer Employees,
More Tasks
The job market is changing faster than many companies can react: by 2035, they will lose millions of experienced workers—and with them, knowledge, stability, and speed. At the same time, customer expectations regarding service quality, availability, and efficiency are rising. But new employees are hard to find.
This can lead to overload, poor quality, and a loss of customer trust.
Productivity
on a New Level
Dynamic Workload is bringing fundamental change to customer service in companies: The Enterprise Solution Suite enables intelligent control and distribution of workloads, automated and natural customer interactions, location-independent customer support, and complete transparency through comprehensive monitoring and reporting.
The result: greater efficiency, noticeable relief, and satisfied customers.
Request a live demo now
Increasing Efficiency
at R+V
Together with IP Dynamics, R+V Insurance has restructured its customer service in the claims department with Dynamic Workload, reducing its backlog from 70,000 files to 18,000 in a very short time—without
additional staff.
The new processes enable R+V to focus on what really matters:
your customers.
The Solution for
Sustainable Customer Service
Task Distribution
Communication
Services
An Award
for Innovation
The German Federal Ministry of Education and Research (BMBF) officially recognizes the uniqueness of Dynamic Workload and provides funding for the further development of the software.
Dynamic Workload Live
Discover how you can optimize your customer service with the help of
state-of-the-art technologies and request a no-obligation live demo!
the future?
Contact us!