Service von A–Z

We are always here for you

With our full range of services, we can help you with your individual needs and are available around the clock, 365 days a year.

Lächelnder Kundenservice-Mitarbeiter mit Headset vor Computerbildschirm.

Our Service Desk

From the recording of your request to the solution, our team of experts will assist you quickly and competently. Our service desk is always available to you across all service levels.

Single point of contact
Quick response­times
Transparent service portal
Direct access to experts
Individual service hours up to 24/7
High instant solution­rate (93%) in the first user­contact
Highest quality through standardized and certified ITIL processes
Individual reports for full transparency

Our managed services

Zentrale rote Box mit der Aufschrift ‚Managed Services‘, verbunden mit mehreren blauen Boxen, die verschiedene Icons wie Zahnrad, Wolke, Häkchen und Datenstapel darstellen.

Tailored solutions for maximum flexibility

We take full operational responsibility for your collaboration, unified communications and contact center infrastructure and offer you flexible managed services that are tailored exactly to your needs.

Expert support and reliable operation

We'll configure and operate your environment so you can focus on your core business. Our dedicated teams of certified experts are available to answer any questions you may have.

Individual support and transparent reporting

Your personal service manager takes care of all your concerns and ensures smooth operation. We also provide regular service reviews and reports to ensure service quality and efficiency.

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Optimize Your
Customer Service

Achieve service excellence that impresses in three ways:

  • Increase your efficiency
  • Take the pressure off your employees
  • Inspire your customers
Strong trust in our expertise

* Required information

We only use your data to process your request. The transfer is encrypted. Please also note the data protection information in this regard.

Vielen Dank! Wir haben Ihre Nachricht erhalten und werden uns in Kürze bei Ihnen melden.
Hoppla, da ist etwas schief gegangen. Bitte versuchen Sie es noch einmal oder kontaktieren Sie uns telefonisch.