Support

Reliable.
Competent. Fast.

Reliable.
Competent. Fast.

Your expert service partner for stable and efficient operation with Dynamic Workload.

Discover All Benefits
Abstrakte, gebogene Formen in Rot- und Violettverläufen vor schwarzem Hintergrund.
93% First Contact Resolution Rate
Up to 24/7 Availability
Direct Access to Experts
Customized Reports

Operation & Support

Our helpdesk ensures that your Dynamic Workload solution remains stable and efficient at all times – with defined processes, fast response times, and personal support.
Single Point of Contact
Highest Quality through Certified ITIL Processes
Monitoring & Incident Management
Transparent Service Portal

Managed Services

With our managed services, we take the pressure off your team in their day-to-day business and ensure that your solution runs smoothly – proactively, transparently, and securely.
Full Operation of the Dynamic Workload Environment
System Maintenance with Regular Updates and Optimizations
Regular Service Reviews and Reports, including Recommendations for Action
Personal Service Manager for All Matters
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Double ISO Certification for Highest Standards

We implement customer requirements transparently and reliably and guarantee the availability, confidentiality, and integrity of customer and all operational data through our comprehensive information security management system.

ISO 27001- und ISO 9001-Siegel

Use Cases

Dynamic Workload Solutions

Dynamic Workload dashboard with team overview and real-time data on incoming concerns
Workload Management
Enthusiastic Customers. Happy Employees.

Increase your efficiency, relieve your employees and inspire your customers with your service excellence!

Dynamic Stage client with video call view of two people and contact information
Video Consulting
Advice directly On Site. No Matter from Where.

Offer your customers advice that responds flexibly to their requirements. No detours, no restrictions – right where they are.

Dynamic Stage CRM dashboard with case overview and activity statistics
Monitoring & Reporting
Everything at a Glance. Anytime, Anywhere.

Always keep an eye on all customer requests, get clear insights and make smart decisions.

Optimize Your
Customer Service

Achieve service excellence that impresses in three ways:

  • Increase your efficiency
  • Take the pressure off your employees
  • Inspire your customers
Strong trust in our expertise

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