Workload management in the insurance industry

On February 7 and 8, 2023, the specialist conference “Dark Processing & Workflow Support in Insurance” will take place in Leipzig. The two-day event organized by Versicherungsforen Leipzig is aimed primarily at IT managers from the insurance sector and focuses on the full and semi-automation of business processes.

Under the title “The Special Case of Dark Processing: Light Processing,” Dr. Michael Stölken, Chief Technology Officer at IP Dynamics, will give a technical presentation on how productivity in companies can be significantly increased through intelligent automation and distribution of work packages to employees.

But there is also a lot to learn away from the presentation. The IP Dynamics team will be on site on both days and is looking forward to having interesting discussions and technical discussions on the subject of automation with visitors to the specialist conference at the company stand.

Customers of IP Dynamics can already experience for themselves today the benefits of workload management. The innovative solution combines the entire workload and routes all real-time media (telephony, chat, etc.) as well as documents. By evaluating the system in real time which task is to be completed next, employees are always presented with the highest priority tasks directly via their CRM interface. The result is increased productivity and faster processing of pending tasks.

subject: Dark processing & workflow support in insurance‍

Date: February 7 and 8, 2023‍

Location: Insurance forums Leipzig

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