IP Dynamics as a driving force for the insurance industry

Exhibition Congress in Leipzig

In view of advancing digitalization, communication between companies and their customers is changing. The insurance industry is also facing new challenges and must develop innovative concepts to meet changing customer requirements. The trade fair congress Customer management in insurance companies, which takes place on June 5 and 6 in Leipzig, provides the necessary impetus. The Leipzig Insurance Forums event is aimed at specialists and managers from the insurance sector and addresses various areas of the company through a wide range of focal topics. The trade fair offers insurers, distributors, startups and software and consulting companies a stage for professional exchange and transfer of knowledge about the “holistic customer management of tomorrow.”

First-hand expert knowledge

IP Dynamics is on site as an exhibitor and brings a wealth of expertise. After all, the technical optimization of customer dialogue is one of the system house's core competencies. IP Dynamics' long-standing customers include many large insurance companies (all reference projects from IP Dynamics) .In Leipzig, Dr. Jürgen Haas, Senior Consultant at IP Dynamics, and Andrea Schmidt from SIGNAL IDUNA will give insights into an ongoing project on June 6 at 10.45 a.m. As part of their joint presentation “Digitalization in Telephone Customer Service,” they will show how the insurer was able to significantly improve its telephone customer communication by integrating a voice bot. In addition, the experts from IP Dynamics will be available to answer questions on this or other aspects of customer management and communication at their own exhibition stand throughout the conference.

‍What Customer Management in Insurance Exhibition Congress‍

When June 5 and 6, 2019, 9 a.m. to 6 p.m., 9 a.m. to 4 p.m.

‍Where Congress Hall at the Zoo, Pfaffendorfer Strasse 31, 04105 Leipzig