Automatically providing the best advice - with Conversational AI
With our voice and chatbots, you can automate your customer service, significantly reduce the workload on your team and always offer your customers a reliable point of contact.
Customers expect fast, competent and personal service at all times. However, high volumes of inquiries and a limited number of employees make it difficult for companies to meet these expectations. Thanks to state-of-the-art AI technology, Dynamic Dialog processes customer enquiries quickly and easily in an automated manner - without any waiting times, around the clock. In this way, you ensure an outstanding customer experience and relieve your employees at the same time.
MultimediaTouchpoints
Meet your customers on all channels with consistent service quality - whether website, WhatsApp, telephony or other platforms.
Really understands everyone
With 120 languages available, you can offer efficient, understandable and intuitive customer service worldwide - without any language barriers.
Smart handover
If Dynamic Dialog recognizes a complex request, it is forwarded directly to the appropriate employee, including all relevant information.
Service without a break
Whether day, night or holiday - with Dynamic Dialog you are reliably available to your customers around the clock.
Optimized
Brand Experience
By automating your customer service, you are available to your customers at all times! The resulting customer satisfaction has a positive effect on your brand and ensures a high level of appreciation in the long term.
A bot handles standard requests with automatic recognition and intelligent identification processes that assign and process requests immediately.
Innovative technologies bring texts to life naturally through text-to-speech. Create building blocks for your customer journey and personalize customer service with unique voice recordings.
The language bot combines the recognition of 120 languages and dialects with the interpretation skills of a human being. This leaves no wish unfulfilled for your customers.
With the dialog editor, you can create individual customer journeys for telephony and chat in just a few clicks. The corresponding modules can be integrated for all types of requests.
Save your customers hours of waiting on the phone until the next employee is available. With virtual waiting, you can simply call your customers back at the right time and increase customer satisfaction!
Take the pressure off your employees with automated customer service and increase motivation within the company.
„Voice portals are a living element“
Whether cloud or on-premises - we find the right location.
Contact us!