IP Dynamics seals partnership with Five9

At the beginning of April, IP Dynamics GmbH, an independent, globally active IT company, and Five9, a leading provider of cloud software for contact centers, entered into a strategic partnership to bundle their strengths and know-how on the German-speaking market. IP Dynamics is now an official partner of the US company and is thus expanding its portfolio with a strong contact center as a service solution (CCaaS).

Five9's cloud contact center solution offers numerous advantages over traditional on-premises contact center solutions. The omnichannel solution enables intelligent routing, workforce management and real-time reporting, among other things, and can be easily integrated into common CRM systems. In addition, the Five9 platform is easy to use, flexibly scalable, secure and cost-effective. All you need is a computer, a headset, and an Internet connection.

While Five9 offers the future-proof software solution, the experts from IP Dynamics have the necessary experience and knowledge in the German-speaking market to support interested companies with implementation.

Are you interested in a cloud contact center? We would be happy to advise you and find the right solution for your company's specific requirements!